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Quality Policy

“Holool will strive for continuous process improvement to provide world-class solutions adhering to International quality standards, which will empower organizations to face their current and future critical business challenges”

Holool is sentient of its responsibility as a provider of quality products & services. To achieve this, Holool has developed and documented a Quality Management System compliant to the international standards of ISO 9001: 2000.

Holool’s Quality Journey:
Attained certification to ISO 9001:2000 standards in the year 2002 just 2 years after inception.
Continuous process improvements triggered the need to showcase Holool's process capability at higher level
Started CMMI maturity level 5 implementation in the year 2004
Expected to get CMMI maturity level 5 appraised by july 2005.
Introduced Personal Software Process (PSP) and Team Software Process (TSP) workshops to enhance productivity and time management.

The Quality Management System at Holool ensures Customer Delight by providing solutions and services 'Better, Faster and Cost effective'. To this, QMS promotes component-based process architecture, tool-based engineering and continuous process improvement mechanisms.

The advantages also include:
Savings in time to market
Greater adaptability to change

Creating an environment of continuous improvement and Quality.

Quality processes are a leverage point for Holool's sustained improvement. The purpose of implementing quality management standards is to manage the development, acquisition, and maintenance of products or services. CMMI, ISO provide proven approaches in a structure that helps Holool appraise its organizational maturity or process area capability, establish priorities for improvement, and implement these improvements.

Institutionalization of QMS, formal project management, review and control procedures, formal methods for software engineering practices and process change mechanism are some of the outcome of these quality initiatives.

We believe that, "Quality is a journey not a destination" and the journey at Holool has begun.

 
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